Shipping policy

Original Works:
Not delivered?
Once an item is shipped, it is out of my control. If your package is marked as delivered, then I cannot further prove that you did not receive it, and I cannot offer a refund. Please contact USPS to file a claim if this happens. Unfortunately, I cannot replicate original works to send you a new one.
Damaged?
If an original comes damaged, please contact me and send over photos of the product and I will get back to you as soon as possible.

Sale Item?
Sale items are final and are not able to be refunded/returned/exchanged.

Not happy with your original?
If you are unhappy with your original piece, that was not on sale or a commission, I accept exchanges (with a product of equal or lesser value)/returns. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Prints and Stickers:
Not delivered?
Once an item is shipped, it is out of my control. If your package is marked as delivered, then I cannot further prove that you did not receive it, and I cannot offer a refund. Please contact USPS to file a claim if this happens.

Damaged?
If a print or sticker comes damaged, please contact me with photos. I will happily send you a new one given they are in stock.

Sale Item?
Sale items are final and are unable to be returned/refunded/exchanged.

Not happy with your sticker or print?
If you are unhappy with your sticker or print, I will gladly exchange (with a product of equal or lesser value) or refund the purchases. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Commissions:
Not delivered?
Once an item is shipped, it is out of my control. If your package is marked as delivered, then I cannot further prove that you did not receive it, and I cannot offer a refund. Please contact USPS to file a claim if this happens. Unfortunately, I cannot replicate original works to send you a new one.

Damaged?
If an original comes damaged, please contact me and send over photos of the product and I will get back to you as soon as possible.

Not happy with your commission?
My commissions get approved upon painting them to avoid there being an surprises when your piece shows up. Due to the custom nature of these pieces I cannot offer exchanges or returns unless the piece arrived damaged.